New AI features landing through to October

One platform to run every job, van and engineer.

Every disconnected tool your team uses is costing you money. BigChange replaces them with one platform built for field service, and backed by a UK team that answers the phone.

Keep scrolling, there is a lot here
A BigChange engineer using the JobWatch app on site
2,600+
UK field service businesses
24/7
UK support, based in Leeds
70+
Net Promoter Score
4 to 6
Weeks to go live, typically

Everything you need to weigh us up

No gated PDFs and no waiting on a rep. Here is what is included, what is landing next, and how to run a proper evaluation.

Ask your business a question. Get an answer.

JustAsk connects to your own data and answers in plain English. No reports to build, no dashboards to dig through, no analyst to wait for.

Trade owners spend 5 to 10 hours a week on manual reporting. This gets that time back.
Ask about jobs, engineers, invoices or customers, in your own words.
Answers come from your live data, so there is nothing to reconcile.
BigChangeJustAsk
HomeWorkspaceChatPinnedTemplates
SM
Sam MitchellOperations
Good afternoon, Sam.
Mid day check in, let us see how it is tracking.
JustAsk
Answerlive data

Profit does not leak in one place. It leaks everywhere.

A typical million pound field service business loses around £150,000 a year to admin, rework and tools that do not talk to each other.

£150k
Lost every year
By the average operator running on disconnected tools.
18.5hrs
Admin per engineer
Every week. Time that should be on the road earning.
35
Tasks per job
Across scheduling, dispatch, job sheets, invoicing and chasing.
60+ days
Invoice to cash
Money in your customer's pocket, long after the work is done.

So what does BigChange actually do?

Follow one job from the phone ringing to the money landing. Every stage below happens in the same system, on the same record.

Assets and PPM
An asset register per site with serial numbers, warranty status and planned maintenance schedules.
Contracts and recurring billing
Set a contract value once and let the periodic invoices generate themselves.
Booking site and payments
A customer portal for bookings and job status, with card, Apple Pay and Google Pay via Stripe.
Alerts and automations
Rule based alerts, custom job flags and follow on jobs raised automatically from a job result.
The Network
Share jobs with subcontractors who are also on BigChange, with status and invoicing flowing back.
Integrations
Xero and Sage 50 sync included, plus a free REST API up to 100,000 calls a month.
Integrated dash cams
Journey video inside the platform, detecting harsh braking, tailgating, phone use and collisions. Hardware and subscription.
Security
Role based permissions, multi factor authentication as standard and a full audit trail.
See the full breakdown Nineteen modules, and what is standard versus an add on, spelled out.

What would BigChange be worth to you?

Move the sliders to match your team. These are the same figures we model with every customer, built from real BigChange job data, not generic benchmarks.

Engineers out in the field8
People in the office3
Jobs per engineer, per day4
Average across your team is fine, it does not need to be exact.
Total benefit a year
£0
Extra jobs a year
0
Fuel saved a year
£0
Engineer productivity
£0
Office productivity
£0
Saving per job
£0
Modelled on an average salary of £35,300 for field staff and £24,700 for office staff, 19 working days a month. We will build this properly around your own numbers on a call.

Built for the trades that keep Britain running

Each guide covers the jobs, paperwork and compliance your trade actually deals with.

Trusted by field service businesses across the UK
Sunbelt RentalsAlgecoSubscanPinnacle GroupGreenSparkPrymoBalloo Hire CentresAFI Uplift

Your accounts stay exactly where they are

Native two way links to the systems you already run, plus an open API for everything else.

XeroQuickBooksSage 50

Let us build your profit story

Thirty minutes with someone who understands field service. Your operation, your numbers, no slide decks.